Gene
Thanks for the reply and the troubleshooting steps that you tried.
Please clarify...can you open the Elements Organizer 12 from the Welcome Screen or can you not open Elements Organizer 12 and Premiere Elements 12 Editor from the Welcome Screen?
How many video cards/graphics cards does your computer use - one or two? What are they? Please verify under Device Manager/Display Adapters?
When in the properties of a card/under Driver tab, what is shown for driver version and driver date? Is the card driver up to date according to the Device Manager or according to the web site of the manufacturer of the card?
Also, consider renaming the SLCache Folder first, and then the SLStore Folder as well if necessary.
Please see the details in the following
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
We will be watching for further developments.
Your follow ups are appreciated.
Best wishes
ATR