This is a copy of the message I left on the website.
Thank you for your advice.
1 I checked my audio inputs and outputs and all drivers are up to date.
I checked the sound video and game controls and the sound blaster needed to
be updated - which I did. Is this what you meant?
2 I click "add music' at the bottom of the slide slow which takes me to
my folder of mp3 music. But when I tried to add the music I again had the
message I get the message:”Elements Organizer has stopped working. A
problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is available” the I am not quite
sure what else there is to check. Could I have (or be directed) to more
detailed instructions. It is not the first time that have added music to
slide shows.
The next part of the message is new
I have bee trying to solve this problem for over two weeks, having contact
Adobe help but still have not seen any progress. I am suspecting, that
despite my having reinstalled the program there could be conflict between
Windows 8.1 and Photoshop 12. I wonder if an upgrade to 13 (which I am
reluctant to do) would solve the issue.
Suz