Hi Bomb,
Please correct me if I am wrong in understanding the issue.
You can print a document to a pdf printer.
You can also convert the doc using the pdf plugin
You can launch Acrobat and then drag a document in it to convert to pdf.
You are not able to convert the document to pdf from the context menu i.e. right click the doc and select 'convert to pdf'
Does this happen with .txt,.jpeg files as well or just the word and excel docs?
Regards,
Rave